India Tour With Car And Driver
Terms & Conditions
A driver-led travel company from India, planning private road trips for Indian families and overseas guests since 2004.
A driver-led travel company from India, planning private road trips for Indian families and overseas guests since 2004.
These Terms and Conditions govern the use of www.indiatourwithcaranddriver.com and enquiries and bookings made with India Tour with Car and Driver for tours, chauffeur-driven car rentals, transfers, day tours, weekend tours and related travel services.
By confirming a quotation, making a payment or otherwise confirming a booking with us, you agree to these Terms and Conditions on behalf of yourself and the travellers included in your booking.
1. About India Tour with Car and Driver
India Tour with Car and Driver provides customized tour and chauffeur-driven transportation services in India, including Golden Triangle tours, Rajasthan tours, India tour packages, day tours, weekend tours and car rental services.
Contact Address:
Plot No. 154, Ground Floor,
AMBRAI Goan Main Market Sector 19, Dwarka,
New Delhi – 110075, India
Phone: +91 820 9144 377
Website:www.indiatourwithcaranddriver.com
2. Enquiries, Quotations and Prices
2.1
Submitting an enquiry through the website does not by itself create a confirmed booking.
2.2
Tour and car-rental prices may depend on travel dates, itinerary, number of travellers, vehicle category, hotel category, route and other requirements.
A personalized quotation provided to you for your requested itinerary will govern the price of your booking.
2.3
Unless expressly stated otherwise in your quotation, vehicle-tour pricing may include agreed transportation-related components such as the chauffeur, fuel and specified road-related charges.
Your written quotation should be checked carefully for the exact inclusions applicable to your booking.
2.4
Unless expressly included in your quotation, prices may exclude items such as:
2.5
Website prices, “onwards” prices and sample tour prices are indicative of the service described on the relevant page and may vary according to travel dates and requirements.
The final written quotation issued for your trip takes precedence.
3. Booking Confirmation and Payment
A booking is considered confirmed when we accept your booking and provide confirmation after receiving any payment or advance required in your quotation.
The amount of advance, balance payment deadline and accepted payment method will be communicated in your quotation or booking confirmation.
Certain services—including hotels, flights, trains, safaris, special events and peak-season arrangements—may require higher or non-refundable advance payments imposed by suppliers.
Failure to make a required payment by the stated due date may result in cancellation or release of reserved services.
4. Changes to a Booking
If you request a change to:
we will try to accommodate the request subject to availability.
Any additional cost resulting from the requested change will be payable by the customer.
Where a supplier applies amendment or cancellation charges, those charges may also apply.
5. Cancellation and Refunds
Cancellations and refunds are governed by our Refund and Cancellation Policy, which forms part of these Terms and Conditions.
Supplier-specific cancellation terms may apply to hotels, flights, trains, safaris, monument tickets, permits and other third-party services.
Where a special cancellation condition applies, it should be communicated as part of your quotation or booking arrangement.
6. Traveller Responsibilities
You are responsible for providing accurate information required to arrange your trip.
This includes, where applicable:
We are not responsible for losses resulting from incorrect or incomplete information supplied by the customer.
Travellers are also responsible for ensuring they have valid passports, visas and other documentation required for their journey.
7. Pickup and Timings
Travellers should be ready at the agreed pickup point at the confirmed time.
Tour schedules and arrival times are estimates and may be affected by traffic, road conditions, weather, local events, government restrictions, sightseeing queues and other circumstances.
If you expect to be delayed for a pickup, please contact us or your assigned chauffeur as soon as reasonably possible.
8. Vehicles and Chauffeurs
India Tour with Car and Driver offers multiple categories of vehicles, including economy cars, SUV/MUV vehicles, luxury vehicles, Tempo Travellers, minibuses and coaches.
The vehicle supplied will be based on the category confirmed for your booking.
Where a particular vehicle model becomes unavailable because of operational circumstances, we may arrange a reasonably comparable alternative.
The number of passengers and amount of luggage must be suitable for the vehicle booked.
Our chauffeur provides driving and transportation services. A chauffeur is not automatically a licensed tourist guide. Where a separate guide is requested or included, this will be stated in the booking arrangement.
9. Traveller Conduct and Vehicle Safety
Travellers must not engage in conduct that is illegal or that endangers the chauffeur, vehicle, passengers or other road users.
Any intentional or negligent damage caused by a traveller to a vehicle or other property may be charged at the reasonable cost of repair or replacement.
The chauffeur may refuse an instruction or route where proceeding would be unlawful or create an unreasonable safety risk.
10. Itineraries and Travel Conditions
Tour itineraries are planned in good faith but exact timings cannot be guaranteed.
Travel in India may be affected by:
Where reasonably necessary, sightseeing order, route or timing may be adjusted while attempting to preserve the overall purpose of the itinerary.
11. Hotels, Guides and Other Third-Party Services
Where we arrange accommodation, guides, activities, tickets, trains, flights or other services supplied by third parties, the actual service is provided by the relevant supplier.
Their availability, operating rules, cancellation policies and service conditions may therefore apply.
Hotel classifications, room descriptions and facilities are determined by the hotel or relevant authorities and may differ between locations.
12. Force Majeure and Events Outside Our Control
We will not be responsible for failure or delay in providing a service where this results from circumstances beyond our reasonable control.
Examples may include severe weather, floods, landslides, earthquakes, strikes, civil disturbances, government orders, road closures, epidemics, security incidents, flight or railway disruption and similar extraordinary circumstances.
Where such an event affects your trip, we will make reasonable efforts to assist with practical alternatives.
Any refund for third-party services will depend on the amount actually recoverable from the relevant supplier.
13. Travel Insurance
Travellers are strongly encouraged to purchase suitable travel insurance before beginning their journey.
Insurance should be appropriate for your circumstances and may include cover for:
India Tour with Car and Driver does not provide personal travel or medical insurance unless expressly stated otherwise.
14. Personal Belongings
Travellers are responsible for their passports, cash, jewellery, electronic devices, luggage and other personal belongings.
Please check the vehicle carefully before leaving it.
We cannot accept responsibility for personal belongings lost, misplaced or left behind except where liability cannot legally be excluded.
15. Health and Accessibility
Some tours may involve long-distance road journeys, walking, uneven surfaces, high temperatures, altitude or locations with limited accessibility.
Please inform us before booking of mobility requirements or other practical requirements that may affect your itinerary so we can determine what arrangements may reasonably be available.
Travellers remain responsible for assessing whether a trip is appropriate for their individual circumstances and for obtaining professional medical advice where necessary.
16. Website Information and Photographs
We make reasonable efforts to keep information on our website accurate.
Vehicle photographs, hotel images and destination photographs are generally illustrative. The exact vehicle, hotel room, appearance of a destination or other service may differ from photographs because of availability and operational conditions.
17. Intellectual Property
Unless otherwise stated, website content created for India Tour with Car and Driver—including its original text, branding, tour descriptions, graphics and other materials—is owned by or licensed to India Tour with Car and Driver.
It may not be reproduced or commercially exploited without appropriate permission.
18. Website Use
You must not use the website for unlawful purposes or attempt to interfere with its security, availability or normal operation.
Information submitted through enquiry and booking forms must not knowingly be false, fraudulent or misleading.
19. Complaints
If you experience a problem during your trip, please notify your chauffeur or India Tour with Car and Driver as soon as possible.
Reporting an issue while the service is being provided gives us an opportunity to investigate and, where reasonably possible, correct it.
If the issue remains unresolved, contact us after the trip with your booking information and a clear description of the issue.
20. Limitation of Liability
To the extent permitted by applicable law, India Tour with Car and Driver will be responsible only for losses directly resulting from a failure for which we are legally responsible.
We are not responsible for losses caused solely by independent third-party suppliers, customer actions or events outside our reasonable control, subject always to rights and remedies that cannot legally be excluded or limited.
Nothing in these Terms is intended to exclude any liability or consumer right that cannot lawfully be excluded under applicable Indian law.
21. Governing Law
These Terms and Conditions are governed by the applicable laws of India.
Any dispute will be handled subject to the jurisdiction and dispute-resolution requirements applicable under Indian law.
22. Changes to These Terms
We may revise these Terms and Conditions from time to time.
The terms applicable to a confirmed booking will ordinarily be the version communicated or published when that booking was confirmed, together with any specific terms contained in the customer's quotation or confirmation.
23. Contact
India Tour with Car and Driver
Plot No. 154, Ground Floor,
AMBRAI Goan Main Market Sector 19, Dwarka,
New Delhi – 110075, India
Phone: +91 820 9144 377
Website:www.indiatourwithcaranddriver.com