Licensed tour operator · our own drivers, our own vehicles info@indiatourwithcaranddriver.com
About India Tour With Car And Driver
India Tour With Car And Driver

Privacy Policy

A driver-led travel company from India, planning private road trips for Indian families and overseas guests since 2004.

Our story

India Tour with Car and Driver (“we”, “us”, “our”) operates www.indiatourwithcaranddriver.com and provides India tour packages, private tours, chauffeur-driven car rental, day tours, weekend tours and related travel services.

We respect the privacy of our customers and website visitors. This Privacy Policy explains what personal information we may collect, why we collect it, how it may be used and shared, and the choices available to you.

1. About Us

India Tour with Car and Driver
By Naveen Soni

Address:
Plot No. 154, Ground Floor,
AMBRAI Goan Main Market Sector 19, Dwarka,
New Delhi – 110075, India

Phone: +91 820 9144 377
Website:www.indiatourwithcaranddriver.com

India Tour with Car and Driver provides customized India tour packages, Golden Triangle tours, Rajasthan tours, day tours, weekend tours and chauffeur-driven car rental services.

2. Information We Collect

Information You Provide

When you submit an enquiry, request a tour quotation, make a booking, contact us by telephone or email, or complete a form on our website, we may collect information such as:

  • Your name;
  • Email address;
  • Telephone or WhatsApp number;
  • Country;
  • Arrival and travel dates;
  • Number of travellers;
  • Number of travel days;
  • Preferred vehicle;
  • Preferred hotel category;
  • Pickup and drop-off locations;
  • Tour plan, itinerary and destinations;
  • Special requirements or requests; and
  • Any other information you voluntarily provide.

Booking Information

When you proceed with a booking, additional information may be required to arrange your trip.

Depending on the services booked, this may include:

  • Names and ages of travellers;
  • Passport or government-issued identification details where required;
  • Flight or train arrival/departure details;
  • Hotel information;
  • Information required for permits, monument tickets or other travel services; and
  • Billing and payment-related information.

We request only information reasonably required to process your enquiry or provide the travel services you have requested.

Information Collected Automatically

When you use our website, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, pages visited, approximate access time and referring website or search engine.

This information may be used for website security, performance monitoring, troubleshooting and understanding how visitors use our website.

3. How We Use Your Information

We may use your personal information to:

  • Respond to tour and car-rental enquiries;
  • Prepare personalized quotations and itineraries;
  • Process and manage bookings;
  • Arrange vehicles and chauffeurs;
  • Coordinate hotels, guides and other travel services where included;
  • Arrange permits, tickets or other services requested by you;
  • Contact you regarding pickup times, driver details and itinerary changes;
  • Provide customer support before, during and after your trip;
  • Process payments and maintain transaction records;
  • Issue invoices and maintain accounting records;
  • Prevent misuse, fraud or security issues;
  • Improve our website, tours and customer service; and
  • Send promotional or travel-related communications where you have agreed to receive them.

You may ask us to stop sending marketing communications at any time.

4. Sharing of Personal Information

We do not sell or rent your personal information.

Where necessary to provide your requested services, information may be shared with appropriate service providers, such as:

  • Chauffeurs, drivers and transport partners;
  • Hotels and accommodation providers;
  • Local guides;
  • Tour and activity providers;
  • Monument, park or permit authorities;
  • Airlines, railways or other transport providers where we arrange those services;
  • Banks and payment-processing providers;
  • Technology and website service providers; and
  • Government authorities, professional advisers or law-enforcement agencies where disclosure is legally required.

Only information reasonably necessary for the relevant service should be shared.

5. Payment Information

Where online or electronic payment facilities are offered, payments may be processed through banks or third-party payment service providers.

Sensitive card, banking or payment credentials entered directly into a payment provider's system are subject to that provider's security and privacy practices.

We may retain transaction references, payment status, invoice information and other records required for booking administration, accounting and legal compliance.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, improve performance and understand website traffic.

Third-party analytics or website tools may also place cookies subject to their respective privacy policies.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for any period required under applicable Indian tax, accounting, contractual or other legal requirements.

Information that is no longer required may be deleted, anonymised or securely archived where appropriate.

8. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

Access to customer information is restricted to people who reasonably need it to arrange or support a booking.

However, no website, electronic communication or internet-based storage system can be guaranteed to be completely secure.

9. Your Choices and Rights

Subject to applicable law, you may contact us to:

  • Ask what personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of information that is no longer reasonably required;
  • Withdraw consent where processing is based on your consent; or
  • Ask us to stop sending marketing communications.

Some information may need to be retained where required for an active booking, dispute, accounting requirement or legal obligation.

10. Children's Information

Our tours and travel services are booked by adults.

For family bookings, a parent, guardian or responsible adult may provide a child's name, age, identification information or other details where required for hotels, tickets, permits or travel arrangements.

We do not knowingly solicit personal information directly from children for marketing purposes.

11. Third-Party Websites

Our website may contain links to hotels, tourism websites, maps, review platforms, payment providers or other third-party websites.

Those websites operate independently and have their own privacy policies. India Tour with Car and Driver is not responsible for the privacy practices or content of third-party websites.

12. International Travellers

We serve travellers from India and other countries. If you contact us from outside India, your information may be processed in India in order to respond to your enquiry and arrange your trip.

Where your itinerary requires it, relevant booking information may also be shared with travel suppliers involved in providing the requested service.

13. Changes to This Privacy Policy

We may revise this Privacy Policy when our services, website practices or applicable requirements change.

The latest version will be published on this page with an updated “Last Updated” date.

14. Contact Us

For questions about this Privacy Policy or the personal information associated with your booking, please contact:

India Tour with Car and Driver
Plot No. 154, Ground Floor,
AMBRAI Goan Main Market Sector 19, Dwarka,
New Delhi – 110075, India

Phone: +91 820 9144 377
Website:www.indiatourwithcaranddriver.com